Refund

Refund Policy

Digital products are handled differently from physical goods. Please read this page before payment.

After delivery

  • Digital products are non-refundable after delivery.
  • Used, viewed, or delivered codes cannot be refunded.
  • Refunds do not cover user operation mistakes or third-party platform policy changes.

Before delivery

  • A refund may be available before delivery if we cannot complete the order.
  • Underpaid orders require additional payment or manual review.
  • Overpaid orders require manual review.

Network mistakes

  • Sending funds on the wrong network may result in permanent loss.
  • Screenshots are not accepted as payment proof.
  • Only confirmed on-chain transactions are valid.
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